Crowne Plaza Hotel Philadelphia - King of Prussia, an IHG Hotel

The following is both what i liked and disliked: The mirror light in the bathroom was broken and the coffee pot wasn't working properly. However, everything else for the most part, was fine. Because we take frequent trips we've stayed in multiple comparable cost/amenities as Crowne. Beyond the expected cleanliness, nice linens and a breakfast buffet, It's difficult to really distinguish a hotel within this price range. We did have a stay with one hotel that had a coffee bar set up on a 24hr basis. We even stayed at a Red Roof that had a small 24hr coffee station. The Crowne staff hostess for breakfast and I had an issue with the breakfast tickets. I had them, there shouldn't have been any discussion but, there was. It however, was resolved quickly. The breakfast buffet layout could be more organized and in a better location in the restaurant. The Crowne staff in general were lovely, but, my overall assessment was that Crowne was not exceptional. Michele Friedman

The check in and check out process and staff were excellent. Room was fine overall.

I like how nice and helpful the staff was.

Elijah of the front desk was very helpful with getting us into a room early since we drove down front New York City. The room was clean and spacious. The breakfast buffet was good as well.

It was nice. I like the couch and table in the room. Comfortable. The bathroom was very nice with the soaps and mirror. A lot of times, hotels don’t smell nice, but theirs was pleasant. No odors.