Crowne Plaza Hotel Philadelphia - King of Prussia, an IHG Hotel

Loved my stay at the crown hotel and loved seeing Kellie’s smiling face at the front desk. She is always very welcoming every time we stay. She makes sure our family is well taken care of and addresses questions, needs or concerns we might have with pleasure. We’ve been coming to this hotel for years and she has been amazing to us every single time! Our room was great, clean and had everything we needed. The beds are comfy. The location is very convenient to everything. We traveled with our puppy this time and she loved it too! There were no smells of any kind that indicated that they allowed pets. The crown is always my hotel of choice when visiting the KOP area.

A room was available and near the event at Morton's I was attending. For as they say, it is all about location, location, and location. The parking lot was also well lite which made me worry less about my vehicle.

The following is both what i liked and disliked: The mirror light in the bathroom was broken and the coffee pot wasn't working properly. However, everything else for the most part, was fine. Because we take frequent trips we've stayed in multiple comparable cost/amenities as Crowne. Beyond the expected cleanliness, nice linens and a breakfast buffet, It's difficult to really distinguish a hotel within this price range. We did have a stay with one hotel that had a coffee bar set up on a 24hr basis. We even stayed at a Red Roof that had a small 24hr coffee station. The Crowne staff hostess for breakfast and I had an issue with the breakfast tickets. I had them, there shouldn't have been any discussion but, there was. It however, was resolved quickly. The breakfast buffet layout could be more organized and in a better location in the restaurant. The Crowne staff in general were lovely, but, my overall assessment was that Crowne was not exceptional. Michele Friedman

The staff was incredibly helpful, and polite. The hotel is in the perfect location to shopping, bars, and restaurants. We loved the space of the hotel and the open airy checking area. The rooms were super clean and spacious as well!

There was a dance competition with a hotel FULL of young loud pre teens! Never heard them from the room! Extremely quiet, Gillian was our housekeeper & was EXCELLENT! (She needs a raise! Very accommodating & friendly!). Went above & beyond bringing extra towels !